FAQs | Tours To Do in Puerto Rico

FAQ - Frequently Asked Questions

Do I need any experience to participate in the tour?

No, you don't need any prior experience to join our tour. It is perfect for solo travelers and suitable for participants ages 8 and up.

What should I wear and bring for the tour?

Please wear breathable and casual clothing, a fanny pack, and non-slip, closed-toe shoes. You will be walking on a rocky, muddy pathway through the rainforest, which can be uneven and wet. Don't forget to bring dry clothes to change into after the hike.

Is the tour suitable for people with limited mobility?

This excursion is not suitable for those with limited mobility or those who are not comfortable with physical activity. The hike involves moderate to challenging sections, including rock climbing and rappelling.

What happens if the weather is unsafe?

Our tours operate based on safe weather conditions. If the weather is deemed unsafe, such as in the case of heavy rain or strong winds, we will offer you the option to reschedule or provide a refund.

What should I leave behind when going on the tour?

We recommend traveling light. Please leave behind any electronic devices, important documents such as passports, and large sums of cash or credit cards. We capture photographic snapshots during the tour and share them with you afterward.

Where are the pickup locations for the tour?

The driver makes pickups in Condado, Isla Verde, Rio Grande, or Luquillo. You may be closer to one of these locations and to El Yunque. Kindly notify us of your specific pickup location when you make your reservation.

What are the guidelines for participation?

We reserve the right of admission. If a participant appears to be under the influence of alcohol or drugs, does not follow instructions, causes disruptions, or is not dressed appropriately, the host has the right to cancel their reservation at any moment. No refunds will be issued in such cases.

Will there be a guide during the hike?

Yes, our experienced guides will accompany you every step of the way to ensure your safety. They will also share historical facts and information about the ecosystem along the path.